Dish Network Tech Support

  • Subscribe to our RSS feed.
  • Twitter
  • StumbleUpon
  • Reddit
  • Facebook
  • Digg

Monday, 18 February 2013

Customer service FAIL

Posted on 07:26 by Unknown
So for Valentines Day I picked up a Ruger 44 Mag Carbine for the misbeHaven. It goes so well with here Anaconda in 44 Mag. I have a 1-4X scope that I wanted to mount on it so she could snap shoot hogs and have some magnification for longer precise shots. I consulted the Weaver manual and determined the two mounts needed to make this happen, (one mounts to the receiver and the other mounts to the barrel)went on Brownells and ordered them. Once they came in I mounted them and proceeded to mount up the scope. One problem, if the scope was sitting in the rear ring properly, it was about 0.050" high floating above the front ring! That is not good and putting the front ring together and tightening it would tweak it all kinds of out of shape and point it down at the barrel. I sent Weaver a note explaining what I had done and what I was seeing and asked if there was any known issue with this particular combination.

The response, The mounts are different heights because one mounts on the barrel and one mounts on the receiver. Otherwise, if the scope wouldn't mount, send the mounts back and they would refund my money.

I responded by pointing out that I had mentioned that I knew the two mounts were different heights and that the problem wasn't that but that when they were mounted on the gun, the rail bevels were not lined up with each other. (That would be the whole reason they are different heights after all) and that I was not interested in a refund, I was interested in getting a scope mounted to this rifle. I stopped short of questioning the reading comprehension of the person who responded (ExpertTech@weaver.com) since they just parroted what I had already written that I understand as what was my most likely problem. Since then, crickets!

Guess if I want this done right I'll have to do it myself. Like measuring the rail height difference and taking the rear mount off and putting it on a mill and hoping my measurements are correct and that I can get the correct radius on the underside cut.

What happened to taking care of the customer? What happened to actually reading what the customer wrote?
Email ThisBlogThis!Share to XShare to FacebookShare to Pinterest
Posted in | No comments
Newer Post Older Post Home

0 comments:

Post a Comment

Subscribe to: Post Comments (Atom)

Popular Posts

  • What a weekend
    The weekend started early as some moron called in a bomb threat to TAMU. the response was a prudent evacuation of the entire campus. The UPD...
  • Gingerbread Pancakes
    So it wasn't breakfast at the Omletry West, but that doesn't happen any more. Couple weeks ago the Mrs found Kerby Lane Cafe Gingerb...
  • SWAT RAID and Gun went Off
    So, a SWAT raid to arrest a murder suspect ends with the suspect in custody but a 7YO girl dead. The first article headlined and said the of...
  • BUSY BUSY BUSY
    So for the three of you that refuse to stop coming here despite my failure to update lately, Between work (new job responsibilities) and hom...
  • Personal Defense Class FTW
    Yesterday Evening misbeHaven and I presented at an overview self defense class to a sorority here on campus. misbeHaven had been invited to ...
  • Wind Tunnel to the Rescue
    Remember the F-18 I posted about earlier? The C-130 that came in to rescue it? Well, they needed help getting the jackstands out of the bac...
  • No more open class
    Last month I posted an ad for my IPSC open gun . I don't shoot open class any more and haven't in ages. Add to that times are tough ...
  • Welcome World
    Not really sure what happened but in the last two days I have gotten hits from; Madras India Oslo Norway Brandon Canada Austin Texas Sapporo...
  • One More Reason
    To never fly commercial again. As if it isn't enough to have to put up with the TSA dog and Pony show. (I'd call them clowns but tha...
  • In the beginning
    There was the bbs, geeks dialed in and said, "Hey this is cool!" The along came Al Gore and his invention, the Interwebs. Soon the...

Categories

  • 2nd amendment
  • aircraft
  • Diatribe
  • family
  • http://www.blogger.com/img/blank.gif
  • shooting
  • teaching
  • truck
  • work

Blog Archive

  • ▼  2013 (28)
    • ►  September (2)
    • ►  August (5)
    • ►  July (1)
    • ►  June (1)
    • ►  May (1)
    • ►  April (2)
    • ►  March (7)
    • ▼  February (7)
      • Customer service FAIL
      • Circle of Life
      • Defensive Long Gun AAR
      • Magazine Clip? WTH
      • Todays Visitors / Random Aircraft Sightings
      • You do carry a flashlight right?
      • Think You're having a bad day?
    • ►  January (2)
  • ►  2012 (45)
    • ►  December (4)
    • ►  November (5)
    • ►  October (6)
    • ►  September (2)
    • ►  August (2)
    • ►  July (2)
    • ►  June (2)
    • ►  May (2)
    • ►  April (6)
    • ►  March (2)
    • ►  February (6)
    • ►  January (6)
  • ►  2011 (130)
    • ►  December (4)
    • ►  November (12)
    • ►  October (11)
    • ►  September (24)
    • ►  August (2)
    • ►  July (8)
    • ►  June (14)
    • ►  May (2)
    • ►  April (15)
    • ►  March (10)
    • ►  February (11)
    • ►  January (17)
  • ►  2010 (136)
    • ►  December (9)
    • ►  November (9)
    • ►  October (7)
    • ►  September (15)
    • ►  August (9)
    • ►  July (5)
    • ►  June (11)
    • ►  May (20)
    • ►  April (20)
    • ►  March (7)
    • ►  February (10)
    • ►  January (14)
  • ►  2009 (136)
    • ►  December (15)
    • ►  November (5)
    • ►  October (6)
    • ►  September (8)
    • ►  August (9)
    • ►  July (7)
    • ►  June (5)
    • ►  May (14)
    • ►  April (30)
    • ►  March (25)
    • ►  February (10)
    • ►  January (2)
  • ►  2008 (1)
    • ►  December (1)
Powered by Blogger.

About Me

Unknown
View my complete profile